What this looks like in practice
I work with a firm that does strategic planning for city and county governments. Their process involves intensive interviews — sometimes a dozen or more per project — with elected officials, department heads, and staff, synthesizing everything into strategic plans.
The old way
Intensive interviews, sometimes a dozen per project
Someone would sit in the meeting taking notes, then spend hours typing them up, then more hours pulling out themes and insights. It worked, but it was exhausting. And they always felt like something was getting lost.
The change
About two weeks to implement
Now they record their interviews with decent equipment, get clean transcripts automatically, and run those transcripts through a simple AI workflow we built together — using tools they already had. The AI pulls out themes, flags important quotes, and drafts initial summaries: all in minutes.
36 hours saved
~4 hours per interview × 12 interviews
They own this completely. It runs in their existing accounts, on tools they already knew. They understand how it works, they've already tweaked it themselves, and they've started building new workflows for other parts of their process — without my help.
That's the leap. Not just faster work, but better work — with the real language of the people who were in the room.
Read the full case study